Returns & Exchanges
Need help with your RAAZ WEAR purchase? Contact us with your order details and tell us what needs attention.
Start with your order details
Use our Contact Us page to send your order number, the name used for your order, the product concerned and a short explanation of the issue. For a damaged item, incorrect product or print concern, include clear photographs if the contact channel supports attachments, or ask our team how to share them.
Damaged, incorrect or faulty items
Check your items when they arrive and contact us promptly if something appears damaged, faulty or different from what you ordered. Keep the item, packaging and order information available while you discuss the issue with our team.
Size and product exchanges
If you would like a different size, colour or style, contact us to ask about the options for your order. Please confirm eligibility, product availability, any charges and the return instructions with our team before sending an item back.
Personalised and custom designs
For customised clothing, include your design details and explain whether your concern relates to the garment, printed artwork or order specifications. Ask us about the return and exchange terms for personalised items before placing your order, and review your chosen size, colour, text and artwork carefully.
Before sending an item back
Please contact RAAZ WEAR first to confirm the correct return address and instructions. Ask our team to confirm the applicable return window, item-condition requirements, delivery charges and available resolution for your order.
Refund enquiries
If you are requesting a refund, include your order reference and reason when contacting us. Confirm refund eligibility, the payment method and processing timeframe with our team. This page does not specify a fixed return period or guarantee a particular refund or exchange outcome.

Caramel Brown Drop ShoulderShop drop shoulder
Black Polo T-ShirtShop the polo
Beige Round NeckShop round neck
Charcoal Drop ShoulderShop drop shoulder