Privacy Policy

Information you share with us

When you send an enquiry, the website stores the name, email address, message and enquiry type you provide so the store team can review your request. If you include order details or other information in your message, those details form part of your enquiry.

Customisation features can also involve artwork you upload, text you add, and your chosen garment, colour and design options. Uploaded artwork and submitted design configurations may be stored on the website server.

Cart and design information on your device

The website uses browser storage for features such as cart contents, design drafts, saved designs and recently viewed designs. Clearing this website’s data in your browser can remove these locally stored items. Clearing browser data does not delete information already submitted to the website.

You can manage cookies and site storage through your browser settings. Blocking or clearing site data may affect your cart and customisation experience.

How information supports your experience

Information entered through these features supports enquiries, garment customisation and the choices you submit. Please provide only the details needed for your request, and avoid including passwords, payment card details or sensitive personal information in messages or artwork.

Your uploaded artwork

Upload only files you are entitled to use. Artwork may contain personal information, including names or photographs, so consider what a file reveals before submitting it. Use the Contact Us page if you need help with artwork you have already uploaded.

Checkout and third-party services

Review the information requested and any notices displayed when using checkout or a third-party payment or delivery service. The information handled depends on the service and options you use. External websites linked from RAAZ WEAR have their own privacy policies.

Questions, corrections and deletion requests

To ask about information you have submitted, request a correction, or request deletion, contact RAAZ WEAR through our Contact Us page. Identify the enquiry or upload concerned without sending unnecessary sensitive details. Any request will need to be considered alongside applicable record-keeping requirements.

Updates to this notice

This notice may change as website features and store services develop. The date above identifies the latest update published on this page.